Frequently Asked Questions
Online giving | FAQ
How do I create an online account to give and track my giving history online?
Creating an account is quick and easy to set up. By setting up an account, you will not have to enter your information each time you give online. Step-by-step instructions are located here.
How do I set up a scheduled recurring gift?
Scheduling a recurring gift is a great way to consistently put God first in your finances. Recurring giving is easy and takes just minutes to set up. Simply choose your schedule and amount to automate your giving today. Find step-by-step instructions here.
How do I modify an existing recurring gift?
Recurring gifts can be modified or canceled at any time up to two days prior to the date they are scheduled. You can easily modify the timing or amount of your existing recurring gift or update your payment method through your online giving account. You will find step-by-step instructions here.
How do I view my giving history?
You can quickly access your online giving history as well as gifts by check by logging into your online giving account. Keep in mind that if household members have separate accounts, you may not see gifts for your entire household. Giving history available online is limited to gifts since January 1, 2017.
Can I view my annual contribution statement online?
Yes. You may view and download prior years’ contribution statements via your online account. Your contribution statement for the current year will be downloadable online by the end of January. We currently also mail annual contribution statements in January but will be moving to providing statements exclusively online soon.
How do I know that I entered my information correctly and that my gift was successful?
For a one-time gift, you should receive an email confirmation of your gift within minutes. Debit and credit card gifts are generally processed immediately, while eCheck (ACH) gifts can take a couple of days to hit your account. For recurring gifts, you should see the transaction in your account on the day that you scheduled your payment. If your transaction failed for some reason, you should receive an email notification letting you know your transaction was not successfully processed.
Why do I need to select which campus I attend? Does my donation go directly to that campus?
Just like when you give by check, when you give online, we ask you to select the campus you attend. The primary purpose of the campus designations is for our records to track giving by campus. However, all gifts designated for One Fund go toward Fellowship’s general operating budget which provides the funding for all our campuses’ ministry.
How do I know that my payment and personal information is private and secure?
We take very seriously the security of your personal information and data. No credit card or banking information is stored or maintained by Fellowship. Only the information necessary to complete your gift is tokenized (no readable data) before being transmitted for processing and then is stored in an encrypted format on secure industrial-grade servers. Further, the information you share with us will remain private and will never be given away or sold to third parties.
Can I give through my bank account via my bank’s online bill pay feature?
You can set up your gift to just as you would any other payment. Your bank will send Fellowship the payment, and we will add it to your giving record just as if you had written a check yourself. Name Fellowship Bible Church as the payee, specify your name as the account number, add your campus the memo or add it to your account name, and use the following information for the payee address:
Fellowship Bible Church, Attn: Finance, P.O. Box 7123, Little Rock, AR 72223-7123.
What payment methods can I use for online giving?
You can give via debit/credit card or by eCheck (ACH) through your checking or savings account. We accept any debit or credit card issued by Visa, MasterCard, Discover, and American Express. You will be presented with both options when you set up your gift online.
Do I have to give a certain amount in order to be a member? Will the church check my giving?
Your financial support is important to Fellowship, and we have seen God do amazing work through the generosity of our body, but there is no expectation about how much our members give. We simply desire that everyone give cheerfully (2 Cor. 9:7) as an act of worship. Page 24 of the Together study has some Scriptural guidelines for you to consider as you plan your giving. We take the confidentiality of your giving very seriously, with access strictly limited to necessary staff for accounting and tax reporting purposes.
Are there any hidden fees or charges to give online?
You will not pay any fees. The dollar amount that you select to give will be the amount reflected on your contribution statement. However, the church does incur fees for processing all online gifts. If you want to maximize the amount of your gift that goes to ministry, the best way to give online from your bank account rather than using a debit or credit card. To give this way, simply choose the Bank account option as your payment method whenever you make a one-time gift or set up a recurring giving schedule.
General Giving | FAQ
Is my gift to the church tax deductible? (Will I receive a tax receipt?)
Yes, Fellowship Bible Church is a 501(c)(3) non-profit organization, so contributions to Fellowship are tax-deductible to the extent allowed by law. If you are unsure whether your gifts may qualify for a tax deduction, please consult your tax advisor. Each year, by the end of January, we provide givers with a record of their contributions for the preceding year which will serve as a receipt for tax purposes. We do not provide a receipt for each individual cash or check gift.
What is the most cost-effective method of giving to Fellowship?
The most cost-effective method of giving to Fellowship is the “bank account” option via online giving. This method has the lowest processing costs which allows us to put more of your gift to work in ministry. The giving method which typically results in the least amount of your gift going to ministry is a gift via an American Express card.
How do I know how my gift is being used?
Your giving supports all our efforts to see more and more lives changed by Christ. Your giving does matter and makes a significant difference in the many lives that are impacted by Fellowship whether it is through the weekly on-campus ministry activities or through our local and global missions efforts. We strive to be good stewards of all that God has given us so you can be confident in your giving. You can check out our most recent annual report to see how your giving is impacting the kingdom through Fellowship.
How long does it take to process my donation?
Please allow five to seven days for all donations (online, weekend service, or by mail) to hit your account. If you do not see that your gift has gone through after one week, please contact us at firstname.lastname@example.org or 501.224.7171 so that we can investigate the issue.
Can I give via text message?
Yes! Text giving is quick and easy once you set up your account and provide your preferred payment information. Just text the word GIVE to 501.406.2577 to get started. Or, if you already have an online giving account set up, you can set also set up text giving by logging into your account.
What if I need to get a refund for my gift?
For your gift to be considered a tax-deductible gift under Internal Revenue Service rules, gifts are generally not refundable except in very limited circumstances. Please review our refund policy here and contact us if you have further questions.
What is the deadline for year-end contributions?
All contributions must be received or postmarked by December 31 to be included in your contribution statement for that year. Any online contributions must also be initiated by and dated no later than December 31.
Are there other options for giving besides cash, check or online?
Charitable giving generally falls into two categories: cash giving and asset-based based giving. Cash giving includes gifts by cash, check, or debit card donations and you can find more information about those types of gifts throughout these FAQ. Asset-based gifts are noncash and include things like stocks & mutual funds, cryptocurrency, precious metals, or real estate. If you have questions about asset-based giving, please click here or contact us at email@example.com or 501.224-7171.
What address do I use when mailing contributions to Fellowship Bible Church?
Fellowship Bible Church
P.O. Box 7123
Little Rock, AR 72223-7123
Please don’t forget to indicate which campus you attend in the memo line.
Who can I contact if I have other question or need help with giving?
The Fellowship Finance Team is available to help you! Just send us an email to firstname.lastname@example.org or give us a call at 501.224.7171.